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A Project Guide to UX Design

Just like the subtitle: “For User Experience Designers in the field or in the making”, implies this is a book for persons that are not yet experts in the UX field. It’s a wonderful read and really gives a great overview of the UX design role in modern web site development.

One thing to notice is that this book is about processes rather than how to actually design things. So if your looking for a design book this is not it. If on the other hand you’re looking for a book about the process of coming up with the design for web sites and web applications this is definitely a great book. It doesn’t go into great detail about each specific part of the process but provides a good overview and includes many great pointers to other resources.

The book is really hands on. It provides lots of descriptions of how to actually do things. Like signing a contract with the customer or choosing the right user research method.

The structure of the book

The first few chapters of the book is about the different roles of a UX designer in a project team. It’s also about how to create proposals and how to plan the project.

  1. The Tao of UXD
  2. The Project Ecosystem
  3. Proposals for Consultants and Freelancers

Then there’s a few chapters about how to gather initial business requirements and how to do initial user research. There’s also a chapter about how Search Engine Optimization fits in the UX process.

  1. Project Objectives and Approach
  2. Business Requirements
  3. User Research
  4. Personas
  5. User Experience Design and Search Engine Optimization

The last chapters of the book is about how to transition from defining to designing. They describe different techniques and approaches of coming up with the structure and design of the site. Examples of techniques are Site Maps, Task Flows, Wireframes and Prototypes. There’s also a chapter on how to perform usability tests with users and lastely there’s a chapter on how to transition from design to the actual development of the site.

  1. Transition: From Defining to Designing
  2. Site Maps and Task Flows
  3. Wireframes and Annotations
  4. Prototyping
  5. Design Testing with Users
  6. Transition: From Design to Development and Beyond

Bonus material

The book comes with a bonus, online-only chapter called A brief Guide to Meetings (pdf). I suggest that you download that chapter and read it to get a sense of the style of the book. There’s also an online chapter from the book available at the Peachpit website. The chapter is called Project Objectives and Approach.

Apart from those there’s additional documents and templates available at the download area of the book site.

Final thoughts

The book is really well edited. I haven’t been able to find a single typo. I found it very enjoyable to read and even if a lot of the information was familiar to me there were still grains of gold to be found. The best chapter for me was Chapter 9 – Transition: From Defining to Designing. It described different approaches on how to come to consensus about what the primary goals of the projects are that I really haven’t thought of before.

If you want an overview of the UX design process and an introduction to different UX techniques and approaches, read this book! I highly recommend it!

Book information

A Project Guide to UX Design
Carolyn Chandler and Russ Unger
New Riders Press; 1 edition (March 23, 2009)

Buy from
Buy from (Sweden)

Further resources

The book site


  1. Hey Gabriel!

    Thanks so much for the review of the book–we’re really happy that you enjoyed it!

  2. Russ: You’re welcome! Thanks for an excellent book! I really enjoyed reading it!

  3. I’ve been intimidated by UX design for too long–after reading this review I might just get involved. Thanks.

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